– Versions 11 and 12 on Apple® Mac OS® Sierra.Was the 'CDR Enabled Flag is enabled in CallManager service' enabled on that particular date ? Is the CDR Agent service running on the node that handled the call ? For the particular date, if the CDR files exist in the 'preserve' location, but not in the 'processed' location, then it means that the files have not been processed yet.
Although HFS+ is supported on all versions of Mac OS X and macOS, it doesn’t allow concurrent access of the file system and doesn’t have support for dates beyond February 6, 2040. HFS+ was first introduced in 1998 with the launch of Mac OS 8.1 back when Apple made the switch to Intel-based processors.